“WHAT DOES BTB DO WITH MY INFORMATION?”
Bite The Bullet Entertainment LLC/BTB ENTERPRISE/BTB CARES CRISIS FOUNDATION does not share personal information without your consent for any reason. We do not retain payment or credit card information once a payment has been completed.
“WHAT IS BTB'S USER AGREEMENT?”
TERMS & CONDITIONS:
1. We are not responsible for third party payment processing issues.
2. By using this site, purchasing services or goods and/or signing up for membership you agree to all the terms and conditions listed herein.
3. You agree not harass, spam, stalk or bully employees of Bite The Bullet Entertainment LLC/BTB Enterprise/BTB Cares Crisis Foundation or its other site members. Doing so may result in legal action. Violators will be prosecuted to the fullest extent of the law.
4. You may unsubscribe from this site at anytime
5. All images, writing, audio and video on this site is protected by copyright and trademark laws. Theft or Plagiarism of BTB ENT LLC's intellectual property may result in legal action. Violators will be prosecuted to the fullest extent of the law.
6. Once you have booked a service and/or signed a contract you agree that you are bound to the terms listed on this site, on your contract and on your invoice(s). Payment for Services are due on or before the same day services are rendered. If any invoice goes 60 days past due, we will place a claim in collections and begin legal action against the debtor/debtor's organization.
"WHAT IS BTB'S REFUND & BOOKING POLICY?" NEW POLICIES EFFECTIVE JANUARY 1, 2022
WE ARE NO LONGER OFFERING THE COVID-19 PANDEMIC, SMALL BUSINESS OR FRIENDS & FAMILY DISCOUNTS. ALL PRICES ARE AS STATED. WE DO, HOWEVER, OFFER DISCOUNTS FOR BUNDLING MULTIPLE SERVICES OR PURCHASING CUSTOM MERCHANDISE IN BULK
APPAREL: NO RETURNS OR EXCHANGES ON BTB BRANDED OR CUSTOM CLOTHING (THIS INCLUDES: MASKS, TEES & BANDANNAS)
ACCESSORIES: NO RETURNS OR EXCHANGES (THIS INCLUDES: STICKERS, KEY/CHAIN CHARMS, PINS & BUTTONS)
PROFESSIONAL SERVICE TERMS & CONDITIONS: 100% PRE-PAYMENT OR 3/4 DEPOSITS FOR ALL BOOKINGS. A CONTRACT WILL BE SENT VIA EMAIL FOR ALL SCHEDULED SERVICES; IT MUST BE SIGNED AND RETURNED BEFORE ANY SERVICES ARE RENDERED. ABSOLUTELY NO REFUNDS ON ANY SERVICE (THIS INCLUDES: DIGITAL DOWNLOADS & WEB SERVICES).
THE CANCELLATION POLICY FOR ALL SCHEDULED SERVICES IS AS FOLLOWS: Cancellations and/or Date Changes must be made at least 48 hours (2 days) or more in advance. Cancellations or DATE changes made in LESS than 48 hours are subject to a $50 fee (except for the underlying three reasons: a national state of emergency, marshall law, natural disaster or mandatory quarantine). To make changes to your session, YOU MUST TEXT (917) 515-0100 NO CANCELLATIONS VIA EMAIL WILL BE ACCEPTED!!! We will get in contact by phone, email and/or text message 24 hours prior to all sessions. You must respond to confirm your appointment. If we do not receive a timely response, your appointment may be changed or canceled. When canceling sessions without re-booking, pre-payments and deposit(s) made may be used as credit towards any goods or services sold on this site. No Call/No Shows for any session will result in forfeiture of all deposit(s) and/or payments. Deposits are held for three (3) months. Reminders are emailed 30 days before expiration of deposit. If contact cannot be made with the client and no service(s) are booked, all payments made will be forfeited.
DEPOSITS/CREDITS/PAYMENTS WILL BE NOT RE-ISSUED ONCE THE EXPIRATION DATE HAS PASSED. NO EXCEPTIONS!
LEGAL (Regarding professional services) - See Number #6 in BTB's USER AGREEMENT
“Same Price Guarantee” for services and packages. This means that our rates are guaranteed not to change for one full year. Effective January 1, 2022 to January 1, 2023
Our employees use a clock in app system, (HOME-BASE), to ensure accuracy of hours worked during all sessions. Detailed outline of work performed is included in our invoices or if pre-paid thru our site, upon request via email.
Acceptable Forms of Payment: Credit/Debit cards, PayPal, Venmo, Square, Cash APP & Cash